Finesse Free Website – Terms of Service

Version: 3.2 · Effective date: October 29, 2026 · Provider: Finesse Web Solutions LLC, Ephrata, PA · (717) 551-0218 · info@finessewebsolutions.com Full terms: https://finessewebsolutions.com/free-website/terms · Privacy Policy: https://finessewebsolutions.com/privacy/free-website

Summary: We build your site for free. Nothing is collected or charged at signup. Before your site launches, we ask you to save a card with Stripe; the site launches only after the card is saved, and the plan costs $100/month starting on your Launch Date. You can cancel online or by email at any time, and you never pay a cancellation fee. The plan is month-to-month with no long-term commitment. If you cancel, the site comes down at the end of your paid month. Your own content is always yours.

1. Agreeing electronically

• When you check the box and type your name, you are signing this agreement electronically. That signature has the same legal effect as one on paper.
• You agree to receive this agreement, receipts, renewal reminders and notices by email at the address you provide.
• We email you a copy (PDF) of these terms as soon as you sign. You can ask for a free paper copy at any time.
• You can withdraw your consent to electronic records by emailing info@finessewebsolutions.com. If you do, we'll send future notices by mail, or you may cancel. Withdrawing doesn't undo anything you've already signed.
• To open and save these records, you need an email account and a device that can open PDF files.

2. Your content

• You keep ownership. Your logo, photos, text and files (your "Content") belong to you.
• Limited license. You give us a non-exclusive, royalty-free license to copy, edit, format and display your Content only as needed to design, build, host, maintain and back up your website. This license ends when your website is taken down, except for backups, which are deleted on our normal schedule within 90 days.
• Your promise. You confirm that you own your Content or have permission to use it, and that it doesn't infringe anyone's rights or break any law. If a third party makes a claim because of Content you supplied, you're responsible for it.

3. How we treat your Content

• We won't give your Content to other customers, use it on any other customer's website, or use it in our marketing, portfolio or social media unless you give written permission (email counts).
• We do share it with the service providers we need to run your site (for example hosting, Supabase, Stripe, and email). They may use it only to provide their services to us.
• We may disclose it if the law requires us to.
• Templates, layouts, code and design elements that we create and reuse are not your Content. Section 6 explains what happens to them.

4. Billing

• At signup: $0. We don't collect a card or charge anything when you sign up.
• Before launch: When your site is ready, we send you a secure link to save a card with Stripe, our payment processor. Your site launches only after the card is saved. Finesse never sees or stores your full card number. By saving the card, you authorize us to use it for the charges described below.
• When it starts: Your plan begins on the day your site goes live ("Launch Date"). We'll email you at least 3 days before the first charge.
• Price and timing: You pay $100 per month (plus any applicable tax). The first charge is on the Launch Date, and each later charge falls on the same day of each month. The plan renews automatically every month until you cancel.
• What it covers: hosting, updates and support. Ongoing support for your free website is provided as part of the $100/month plan; larger new work (such as new pages or redesigns) is quoted separately and only done with your written approval.
• Price changes: We'll give at least 30 days' email notice before any price change. You can cancel before it takes effect.
• Failed payments: If a charge fails, we'll email you. If it still isn't paid after 14 days, we may pause the site.
• Refunds: Charges already paid are not refunded, except where the law requires it. If we charge you in error (for example, a duplicate charge or a charge after you cancelled), we will refund it in full.

5. Cancelling

• You can cancel anytime, at no cost, in a way that's as easy as signing up. Use the cancel link in your account or in any billing email (https://finessewebsolutions.com/free-website/cancel), or email info@finessewebsolutions.com. We confirm your cancellation by email within 1 business day.
• No cancellation fees or penalties. Cancelling stops all future charges. If you cancel after launch, your site stays up until the end of the month you've already paid for. If you cancel before launch, no card is needed and nothing is owed.
• We may end the agreement with 30 days' notice, or right away if you seriously breach it (for example illegal Content or non-payment). If we end it without cause, we'll refund any unused prepaid time and return your Content.

6. When you cancel

• At the end of your last paid month, your website comes down. The design and code we built stay with Finesse. Your logo, photos and content are always yours. If you ask, we'll return them to you or delete them (see Section 7).
• Domains: if you brought your own domain, it always stays yours. If we registered a domain for you, Finesse holds it on our account while you're a customer, and its cost is included in your $100/month. If you cancel, we'll transfer the domain to you for free: we unlock it and send you the transfer code. After that, you pay the registrar's renewal fees yourself.

7. Your data and privacy

• What we collect: your name, business details, email address, phone number, uploaded Content, your billing status (card details are collected and stored by Stripe when you save a card before launch), and your signature record (see the spec below).
• Why: to build and run your site, bill you, and contact you about your service. We don't sell your data.
• How long: account data and Content are kept while you're a customer. After you cancel, Content is deleted within 60 days, or sooner if you ask. Signature and billing records are kept for the contract term plus 6 years, for legal and tax purposes.
• Deletion: email us to ask for deletion, and we'll confirm within 30 days. Records we're legally required to keep are exempt.
• Full details: the Free Website Privacy Policy (https://finessewebsolutions.com/privacy/free-website).

8. Disclaimers and liability

• We provide the service "as is." We aim for reliable uptime, but we don't guarantee the site will be error-free or always available, or that it will produce any particular business results.
• To the extent the law allows, neither of us is liable for indirect or consequential losses (such as lost profits or lost data). Our total liability is limited to the amount you paid us in the 12 months before the claim.
• Nothing in this agreement limits rights you have under consumer protection laws that can't be waived.

9. Law and disputes

• Pennsylvania law governs this agreement.
• If there's a problem, email us first. We'll both try in good faith to resolve it within 30 days.
• Binding arbitration, no court cases. If we can't resolve it, any dispute arising from or relating to this agreement or our services will be settled by final and binding arbitration administered by the American Arbitration Association under its Consumer (or, if you are a business, Commercial) Arbitration Rules, before a single arbitrator, in Lancaster County, Pennsylvania (or by video or phone if you prefer). Judgment on the award may be entered in any court with jurisdiction. Neither of us will sue the other in court, except that either of us may bring an individual claim in small-claims court if it qualifies, and either of us may ask a court for urgent relief to stop misuse of intellectual property. The Federal Arbitration Act governs this section.
• Individual claims only. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective or representative action, and the arbitrator may not combine claims of more than one customer.
• Opt out. You may opt out of this arbitration section by emailing info@finessewebsolutions.com within 30 days of signing.

10. Changes to these terms

We'll email you at least 30 days before any material change. If you don't agree, you can cancel. Each version is numbered and kept on file.

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☐ (unchecked by default) I have read and agree to the Free Website Terms v3.2. Nothing is charged at signup. Before launch I'll be asked to save a card, and the $100/month plan bills automatically starting at launch until I cancel. I consent to electronic records. Full legal name (typed): ________ · Date/time: recorded automatically · [Submit] (Place the auto-renewal sentence right next to the checkbox and Submit button. The checkbox must be unchecked by default, and Submit must stay disabled until it's checked and a name is typed.)

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