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Tier 3 · Enterprise Business Website

A website that helps run the business.

A website that carries a real operating workflow — ordering, payments, scheduling, or customer accounts — with an owner area to run it from.

  • Written scope and price
  • Secure payments
  • Owner management area

Tier 3 summary

Enterprise Business Website

Businesses that run day-to-day operations through their website and need a full range of integrations. 

Build price
$9,800 – $30,000+
Monthly care
Pro Plus care — $399 / month
Typical timeline
4 – 7 weeks

All monthly packages are subject to a custom amount depending on the client's needs. Your account manager will help navigate through that.

How this steps up

The website becomes part of how the business runs.

What this tier solves

Choose Tier 3 when the site should take orders, payments, or bookings and hold customer records, not just describe the business.

  • One primary operating workflow, built and tested
  • Secure payments and customer accounts
  • Owner management area for daily running

Custom Software — a separate service

Software shaped around your whole operation.

When production, scheduling, inventory, and crews all need one system, that is quoted on its own and is not included here.

  • Starts with a paid Discovery Sprint
  • Priced and scheduled separately from any website
  • Not an unlimited add-on to Tier 3
See Custom Software →

Before you choose

Is this the right tier?

A good fit when

  • Orders, bookings, or payments should happen online
  • Customers need accounts or order visibility
  • You want one place to see the day's work
  • Several accounts need to work together

Choose another tier when

  • A brochure site would do the job today
  • You have no process to put online yet
  • You need a full internal operations platform
  • There is no budget for ongoing operational care

What it changes

The outcomes this build is designed for

01

Sell and schedule online

The sequence that makes money — browse to pay, or inquiry to booking — runs on the website itself.

02

Give customers an account

Customers see their orders, bookings, documents, or history without calling the office.

03

Run it from one place

An owner management area shows what came in, what is scheduled, and what needs attention today.

Everything included in Enterprise Business Website

  • Everything appropriate from the Business Website
  • One primary operating workflow built properly: online ordering, product sales with inventory, advanced scheduling, or customer account access
  • Secure payments through an established processor in your own account
  • An owner management area where you run the day-to-day yourself
  • Automatic customer notifications for orders, bookings, or account activity
  • Basic reporting so you can see what is actually happening
  • Training for you and your staff, plus a supported launch
  • One workflow is included — additional workflows are scoped and quoted separately

Integrations included with this tier

Contact & messaging

  • GmailForm messages delivered to your inbox
  • Microsoft OutlookForm messages delivered to your inbox
  • TwilioUsage fees billed by the provider

Payments

  • StripeStandard connection option
  • SquareStandard connection option

Scheduling

  • CalendlyStandard connection option

Local visibility & social

  • Google MapsMap and directions to your location
  • Google Business ProfileHours, photos, and listing details
  • FacebookLinked to your page
  • InstagramLinked to your feed

Marketing & leads

  • MailchimpStandard connection option
  • HubSpotStandard connection option

Reporting & operations

  • QuickBooksSync scoped separately
  • ZapierPriced per workflow
  • Google AnalyticsBasic traffic and conversion reporting

How connections work, and what third parties charge, is explained on the websites page.

Scope, in plain terms

What the price covers, and what it does not

Included allowances

  • Everything in the Business Website page scope
  • One primary operating workflow, end to end
  • Payment, accounting, or messaging connections as scoped
  • Owner management area and customer account area

Not included at this tier

  • A second unrelated operating workflow
  • Staff-wide internal software or ERP replacement
  • Third-party service fees, which bill you directly
  • Unlimited custom development after launch

Common paid additions

  • One free design preview. Additional previews are $150 each.
  • Additional operating workflows or automations
  • Larger catalogs, multi-location booking, deeper integrations
  • Data migration from existing systems

Anything added is quoted in writing before the work starts. Third-party services — payments, booking, email sending, domains — bill you directly at their own rates.

Timeline

4 – 7 weeks, milestone by milestone

  1. 01

    Weeks 1–2

    Discovery of the workflow, written scope and fixed price, free preview.

  2. 02

    Weeks 3–5

    Pages, workflow, payments, and account areas built and connected.

  3. 03

    Weeks 6–7

    Testing with real data, staff walkthrough, launch, and handover.

Care policy

Your online business, backed by Finesse.

Initial support, part of the build

After launch, we watch real orders and bookings move through the workflow and correct anything that behaves differently in practice. Pro Plus care then backs the operation on an ongoing basis.

Ongoing monthly care

Pro Plus care — $399 / month

All monthly packages are subject to a custom amount depending on the client's needs. Your account manager will help navigate through that.

When your website runs your operations, it needs real backing. We keep it running, fix problems fast, and improve it as you grow.

  • Everything in Business Website care
  • Up to 2 hours of support and improvements each month
  • Priority response
  • Regular business and website check-in
  • We keep an eye on orders and payments
  • Priority help with new features and improvements

Questions

Answered before you ask

No. It is the top of the usual range. Larger catalogs, multi-location booking, and deeper integrations are scoped and priced in writing before any work begins.

The sequence that makes you money — browse to pay, or inquiry to booking to invoice. One of those is included, built end to end.

No. Custom Software is a separate service with its own Discovery Sprint and quote. Tier 3 covers website-based operations.

Yes. The workflow is tested with real-looking data and walked through with your staff before anything goes live.

See the workflow before you commit.

One free design preview of your Enterprise Business Website. Additional previews are $150 each. The scope and the fixed price are confirmed in writing before the build begins.